Geek Squad Dispatcher Job - (flower mound, texas)
Job Title:
Geek Squad Dispatcher Brand:
Geek Squad Employment Category:
Full Time Job Level:
Entry Level City:
Flower Mound State:
TX About Us:
About Geek Squad Best Buy Company and its Family of Brands Posting
Job Description:
What does a Geek Squad Dispatcher do? 60 of your time you will:
:
Review and coordinate appropriate service delivery times into agent schedules taking into account the urgency of customer situation, agent break times, drive time, etc.
:
Create/close/cancel and reschedule work orders.
:
Data Entry:
updates all pertinent systems with accurate notes, client information, etc.
20 of your time you will:
:
Call client to inform of schedule or reschedule time and agent arrival using positive, cooperative, empathetic, apologetic, and respectful communication skills.
:
Receive and accommodate incoming client calls regarding scheduling or work questions, concerns, recognition, or complaints.
20 of your time you will:
:
Responds to field inquiries as necessary.
:
Other duties required as assigned.
What are the Professional Requirements of a Geek Squad Dispatcher? Basic Requirements:
:
6 months Geek Squad Services, call center, or scheduling/routing related experience Preferred Requirements:
:
High School Diploma or Equivalent :
Associate Degree or higher Additional Job Information:
What are my rewards and benefits? Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Geek Squad Dispatcher Brand:
Geek Squad Employment Category:
Full Time Job Level:
Entry Level City:
Flower Mound State:
TX About Us:
About Geek Squad Best Buy Company and its Family of Brands Posting
Job Description:
What does a Geek Squad Dispatcher do? 60 of your time you will:
:
Review and coordinate appropriate service delivery times into agent schedules taking into account the urgency of customer situation, agent break times, drive time, etc.
:
Create/close/cancel and reschedule work orders.
:
Data Entry:
updates all pertinent systems with accurate notes, client information, etc.
20 of your time you will:
:
Call client to inform of schedule or reschedule time and agent arrival using positive, cooperative, empathetic, apologetic, and respectful communication skills.
:
Receive and accommodate incoming client calls regarding scheduling or work questions, concerns, recognition, or complaints.
20 of your time you will:
:
Responds to field inquiries as necessary.
:
Other duties required as assigned.
What are the Professional Requirements of a Geek Squad Dispatcher? Basic Requirements:
:
6 months Geek Squad Services, call center, or scheduling/routing related experience Preferred Requirements:
:
High School Diploma or Equivalent :
Associate Degree or higher Additional Job Information:
What are my rewards and benefits? Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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