Customer Service Representative
Killeen, TX Killeen, TX Full-time Full-time $13.
50 - $16.
00 an hour $13.
50 - $16.
00 an hour 10 days ago 10 days ago 10 days ago Customer Care Specialist Omni Financial, Killeen, TX Job
Summary:
The Customer Care Specialist (Brick and Mortar) will interact with the company's customers by addressing inquiries, answering questions, and resolving complaints.
Assist in the loan process and conduct customer solicitation.
Supervisory
Responsibilities:
None Duties/
Responsibilities:
Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.
Collects and enters customers information for loan applications, account inquires and payment processing.
Fields customer questions and concerns; when the issue is beyond the representative's knowledge, forwards to the appropriate staff.
Conduct calls to current, past, and prospective customers to ensure contact information is up-to-date and to offer additional lending options.
Ensures that appropriate actions are taken to resolve customers inquires.
Maintains customer accounts and records of customer interactions with details of inquiries, complaints, and/or comments.
Performs other related duties as assigned.
Required Skills/Abilities:
Excellent communication skills including active listening.
Exceptional sales ability.
Ability to resolve customer objections.
Service-oriented and able to resolve customer concerns.
Proficient computer skills with the ability to learn new software.
Education and
Experience:
High school diploma or equivalent.
Customer service experience required.
Consumer finance experience a plus.
Military knowledge a plus.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Job Type:
Full-time Pay:
$13.
50 - $16.
00 per hour
Benefits:
401(k) Health insurance Paid time off Experience level:
1 year Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
In-person Office Ability to commute/relocate:
Killeen, TX 76541:
Reliably commute or planning to relocate before starting work (Required) Education:
High school or equivalent (Required)
Experience:
Sales:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
50 - $16.
00 an hour $13.
50 - $16.
00 an hour 10 days ago 10 days ago 10 days ago Customer Care Specialist Omni Financial, Killeen, TX Job
Summary:
The Customer Care Specialist (Brick and Mortar) will interact with the company's customers by addressing inquiries, answering questions, and resolving complaints.
Assist in the loan process and conduct customer solicitation.
Supervisory
Responsibilities:
None Duties/
Responsibilities:
Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.
Collects and enters customers information for loan applications, account inquires and payment processing.
Fields customer questions and concerns; when the issue is beyond the representative's knowledge, forwards to the appropriate staff.
Conduct calls to current, past, and prospective customers to ensure contact information is up-to-date and to offer additional lending options.
Ensures that appropriate actions are taken to resolve customers inquires.
Maintains customer accounts and records of customer interactions with details of inquiries, complaints, and/or comments.
Performs other related duties as assigned.
Required Skills/Abilities:
Excellent communication skills including active listening.
Exceptional sales ability.
Ability to resolve customer objections.
Service-oriented and able to resolve customer concerns.
Proficient computer skills with the ability to learn new software.
Education and
Experience:
High school diploma or equivalent.
Customer service experience required.
Consumer finance experience a plus.
Military knowledge a plus.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Job Type:
Full-time Pay:
$13.
50 - $16.
00 per hour
Benefits:
401(k) Health insurance Paid time off Experience level:
1 year Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
In-person Office Ability to commute/relocate:
Killeen, TX 76541:
Reliably commute or planning to relocate before starting work (Required) Education:
High school or equivalent (Required)
Experience:
Sales:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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